Privacy Policy


Effective Date: [10/11/25]

At Amber Oaks Veterinary Hospital ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Amberoaks.vet, and when you engage with our services online.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you fill out forms on our website (e.g., appointment requests, contact forms, or new client registration), we may collect:

  • Your name

  • Email address

  • Phone number

  • Address

  • Pet’s name, breed, age, and medical history

  • Payment and billing information (when applicable)

b. Non-Personal Information

We may also collect non-identifiable data through automated technologies such as:

  • Browser type and version

  • IP address

  • Pages visited and time spent on our website

  • Device type

  • Cookies and tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To schedule and manage appointments

  • To provide veterinary services and treatment

  • To respond to inquiries and provide customer support

  • To send reminders, updates, or promotional materials (with your consent)

  • To process payments and invoices

  • To improve the functionality and user experience of our website

  • To comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

  • With third-party service providers who assist with scheduling, payment processing, or marketing (e.g., reminder systems)

  • With laboratories or specialists for diagnostic and treatment purposes

  • To comply with legal requirements or protect the safety of our staff, clients, or animals

  • In the event of a business transition (e.g., a merger or acquisition)

All third parties are required to handle your information securely and in compliance with this Privacy Policy.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These may be used for:

  • Website analytics (e.g., Google Analytics)

  • Remembering your preferences

  • Improving website functionality

You can control cookie preferences through your browser settings.

6. Your Rights and Choices

You may:

  • Request access to or correction of your personal information

  • Opt out of marketing communications at any time by clicking "unsubscribe" in emails or contacting us directly

  • Request the deletion of your data, subject to legal and medical record-keeping requirements

To exercise any of these rights, please contact us at [Your Contact Email or Phone Number].

7. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., pet insurance providers, educational resources). We are not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Amber Oaks Veterinary Hospital
9209 E Reno Ave, Midwest City, OK 73130
+14057374915
[email protected]
amberoaks.vet